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Privacy Policy

Your privacy is very important to us!

This is why we are committed to keep all of your personal information confidential. Please take a moment to read our Customer Privacy Policy and learn of how your personal information is handled.

Why do we collect any personal information?

Simple. The better we know about you, the better we are able to provide you with superior customer service and provide you with relevant and convenient web content. More importantly, we are able to keep you up-to-date on the latest products and updates to services and products you may already have purchased or special offers that may help you save money or would like to know about.

As we work with select partners to expand our own product and service offerings, we may choose to inform you about that as well. We always look for ways to improve ourselves and our services; so from time to time we may also use your personal information to contact you about participating in a market research survey or providing us with your feedback.

How do we collect personal information?

We collect information about you in several ways. Since most of our product and services are customized to fit your needs and environment, we may ask you for the needed information during the configuration or purchase process. We may also ask for your contact information when you correspond with us, call us to make a purchase or request service, participate in an online survey or update your profile via the website. In addition, if you ask to be included in an email mailing list, we collect and store the information you provide in a secure database.

During a purchase, our website asks you to create an account with us using your personal information. Here's how it works: We will use the information you have already entered, including your contact information and ask you to choose a password and password hint (such as the month and day of your birth) for security. The system saves your information and the next time you order something from us, you can simply enter your email address and password the system will automatically look up the information it needs.

When and how do we disclose personal information?

We will always protect your personal information in accordance with this Customer Privacy Policy. we may occasionally share your personal contact information with carefully selected technology companies, to keep you informed about related products and services or to maintain our own services to you. For example, we may want to inform you of updates that maintain the integrity and security of your products.

We also work with other companies that help us provide our products and services to you, and we may provide your personal information to these companies. For example, we give shipping companies this information so they can deliver your products efficiently. The information they receive is for shipping and delivery purposes only, and we require that the companies safeguard your personal information in accordance with our policies.

At times we may be required by law or legal process to disclose your personal information. We may also disclose information about you if we believe that disclosure is necessary for the public interest.

How we protect your personal information?

This is of critical importance to us! We manage your security through electronic means and through physical and managerial procedures.

Our website uses industry-standard Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from us, you must use an SSL-enabled browser such as Netscape Navigator 3.0 or later, Microsoft Internet Explorer or Safari on the Macintosh. This protects the confidentiality of your personal and credit card information while it is transmitted over the Internet.

For your comfort and piece of mind, we also work with companies like Scanalert™ that certify the security of our websites daily via its Hacker Safe® certification program.

You should also consider ways to safeguard your personal data when using the Internet. Change your passwords often and include combinations of letters and numbers and make sure that you are using a secure browser.

Are we collecting other personal information?

When you visit and browse our website, we do not require any personal information and you can browse anonymously. To help us optimize your browsing experience, we will use information your browser provides automatically, such as the type of computer and operating system you are using.

Like many websites, our website uses cookietechnology. When you first connect to our site, the cookie identifies your browser with a unique, random number. The cookies we use do not reveal any personal information about you, but may choose to show your first name so we can make a return visit to our website a more personal one. These cookies also help us understand which areas of our website are the most popular, where our visitors are going, and how long they spend there. We use this information to study visitor traffic patterns so we can make our website even better.

When we send you emails, we may also include "click-through URL's". By clicking these URLs, you will pass through our web server before arriving at the final website destination. This process helps us learn about your interest in particular topics and helps us review the effectiveness of our communications with you.

How committed are we to your privacy?

Our privacy guidelines are communicated to every employee to make sure your personal information remains confidential. We also do not knowingly solicit personal information from children or send them requests for personal information.

Our website may contain links to other websites. We do not share your personal information with those websites and are not responsible for their privacy practices. We do encourage you to learn about the privacy policies of those companies.

In case we are going to use your personal information differently from what was stated at the time of data collection, we will try to contact you via email using the most recent information we have. If you have not given us permission to communicate with you, you will not be contacted, nor will we use your personal information in a new manner.

Our Customer Privacy Policy is subject to change at any time. We encourage you to review the privacy policy regularly for any changes.

Thank you!


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© 2007-2009 Echo Hearing Center

Phone: 303-789-1322
3501 S. Corona, Suite #2, Englewood, CO 80113